End-to-End Encryption for Customer Peace of Mind
Documents are encrypted and secured directly on the customer’s device, ensuring that no unauthorized parties can intercept or access the information. Locktera’s file-level encryption guarantees that sensitive data remains protected at all stages of the exchange, giving your customers peace of mind when submitting important documents.
How Locktera SafeSend™ Request Works
Phase 1: Initiate a Secure Request
Create and send a secure link to your customer using Locktera SafeSend™ Request. This link is encrypted and customized for secure document submission.
Phase 2: Customer Uploads Documents
The customer accesses the secure link and uploads the requested sensitive documents directly from their device. These files are encrypted on the customer’s device before they are sent.
Phase 3: End-to-End Encryption
From the moment the customer uploads the document, Locktera applies end-to-end encryption, ensuring the file is fully secured during transfer.
Phase 4: Secure Storage and Access
Once the documents are received, they are stored in Locktera’s secure container infrastructure, with customizable access controls applied to restrict who can view, download, or edit the files.
Phase 5: Track and Monitor
Use Locktera’s detailed engagement analytics to track document submission, access, and ensure compliance with your organization’s security policies.